What is TCH Assist?

The complete after sales care package included with every leased vehicle provided

TCH Assist provides every driver of a TCH Leasing vehicle with direct access to our team of experts who will efficiently and effectively deal with any query you may have regarding the vehicle you are driving or the contract you have with us. They will provide you with all the support and advice you might need during the life of your contract.

What are the features?

  • Operated by TCH Leasing employees, based in our own offices.

  • Additional "Key Repairer Network"

  • A dedicated Tyre Helpline and booking service (via Kwik Fit)

  • Mobile Tyre Replacement

  • On Line Booking Facility (Servicing, Tyres, Batteries, and Exhausts)

What is included?

As a TCH Leasing customer you can use TCH Assist to:

  • Speak directly to our support team

  • Get a quick response to any repair problems you may have

  • Find the best place to service your vehicle

  • Find a repairer who can collect/deliver or offer a courtesy car

  • Arrange mobile tyre replacement during weekdays at your place of work or home

  • Book services, tyre replacements, batteries, and exhausts online

 

Full details of TCH Assist and all other out of hours contact numbers are provided in a driver’s guide contained in the holder in the windscreen of every vehicle we supply. However, should you lose your guide, or be a new driver to the vehicle, you can download the latest here.

 

To contact the TCH Assist team please call: 0333 2407158.

Copyright © 2019 TCH Leasing. All Rights Reserved. Registered Office: T.C. Harrison 1960 Limited, Milford House, Mill Street, Bakewell, Derbyshire, DE45 1HH. Registration Number: 648847. VAT Registration Number: 172 5867 36. T. C. Harrison 1960 Limited, Milford House, Mill Street, Bakewell, Derbyshire, DE45 1HH acts as a credit broker in relation to financial products and not a lender. For customers requiring finance, we can introduce you to a small number of carefully selected credit providers who may be able to offer you different finance products to suit your needs, subject to assessment of your personal circumstances. You are not obliged to use these finance products which may have different interest rates and charges. A lender we introduce will typically provide us with a commission for the work that we do, which is agreed in advance and does not vary with the interest rate or the amount financed. Different lenders we work with may pay commission at different rates. We are only able to offer finance products from the providers we work with. T. C. Harrison 1960 Limited is authorised and regulated by the Financial Conduct Authority. FCA Reg. No. 664529.

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