TCH Assist
TCH Assist is the complete after sales care package included with every leased vehicle provided by TCH Leasing.
What is TCH Assist?
TCH Assist provides every driver of a TCH Leasing vehicle with direct access to our team of experts who will efficiently and effectively deal with any query you may have regarding the vehicle you are driving or the contract you have with us. They will provide you with all the support and advice you might need during the life of your contract.
Full details of TCH Assist and all other out of hours contact numbers are provided in a driver’s guide contained in the tax disc holder of every vehicle we supply. However, should you lose your guide, or be a new driver to the vehicle, you can download the latest guide by clicking on the link below.
What are the features?
- Staffed by In-house, Dedicated, TCH Leasing People
- Repairer Locator Facility – By phone, or 24 hours a day on-line utilising powerful software to accurately locate 1000’s of possible repairers
- Additional “Key Repairer Network”
- Dedicated Tyre Help Desk
- Mobile Tyre Replacement
- On Line Booking Facility (Tyres, Batteries and Exhausts)
- Weekend Service/Repair Facility (via Nationwide AutoCentres)
What is included?
As a TCH Leasing customer you can use TCH Assist to:
- Speak directly to our support team
- Get a quick response to any repair problems you may have
- Find the best place to service your vehicle, even at a weekend
- Find a repairer who can collect/deliver or offer a courtesy car
- Arrange tyre replacement during weekdays at your place of work
- Book tyre replacements, batteries and exhausts on line
- Save time and hassle with a no problem attitude
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